Privacy Policy | WMH COACHING

Effective Date: 2024-12-26

At WMH COACHING, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or engage in our personal training and online coaching services.

1. Information We Collect

We collect personal information necessary to provide you with our services and improve your experience. This may include:

Contact Information: Name, email address, phone number, and mailing address.
Health and Fitness Data: Information regarding your fitness level, medical history, goals, and progress (collected during consultations).
Payment Details: Billing information and transaction records (processed securely by third-party payment providers).
Website Usage Data: IP addresses, cookies, and browsing activity to improve our website's functionality.

2. How We Use Your Information

We use your personal information to:

Deliver personalized training and coaching services.
Create and manage your fitness programs.
Process payments and manage your account.
Respond to your inquiries and provide customer support.
Send newsletters, promotions, and updates (only if you opt-in).
Improve our services and website functionality.

3. Consent

By providing your personal information, you consent to the collection, use, and disclosure of your data as described in this policy. You may withdraw your consent at any time by contacting us at wmhcoaching@gmail.com. However, withdrawing consent may affect your ability to access certain services.

4. Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may disclose your data under the following circumstances:

Service Providers: We may share your data with third-party providers (e.g., payment processors, scheduling software) who assist in delivering our services.
Legal Requirements: If required by law, regulation, or court order, we may disclose personal information to comply with legal obligations.
Protection of Rights: We may disclose information to protect our rights, property, and safety, or that of our clients.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

Secure servers and encrypted payment processing.
Restricted access to sensitive information.
Regular monitoring of systems for potential vulnerabilities.

Despite these efforts, no method of data transmission over the internet is 100% secure. You acknowledge that you provide personal information at your own risk.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, track site performance, and analyze visitor behavior. By using our site, you consent to the use of cookies. You can disable cookies through your browser settings, but this may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

8. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

9. Your Rights

As a resident of Ontario and Canada, you have the following rights:

Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your data (subject to legal and contractual obligations).
Objection: Object to certain uses of your data, such as marketing communications.

To exercise these rights, contact us at [insert contact email]. We will respond within 30 days, as required by PIPEDA.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Privacy Policy

We reserve the right to update this policy to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the updated policy will take effect immediately.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

WMHCOACHING

Email: wmhcoaching@gmail.com
Website: www.wmhcoaching.com

Let me know if you'd like to adjust specific sections, such as cookie policies or third-party data sharing!